Parking

West Alameda Street has metered parking on one side of the street. Allow yourself some time to find a spot, it can be challenging especially on Thursdays, Fridays, and Saturdays. Unfortunately we are a cash-free business so we are unable to provide change for the meters but you can use the ParkMobile app (iOS | Android) to pay with your smartphone.

Cancellation Policy

If you have to cancel or reschedule your appointment please let us know as soon as possible. We understand that life can be unpredictable, however, the cancellation fees are as follows:

  • if you notify Style Labb* MORE THAN 24 hours in advance of your scheduled appointment then there is no cancellation fee

  • if you notify Style Labb LESS THAN 24 hours in advance of your scheduled appointment then there is a 50% cancellation fee billed to your credit card on file

  • if you NO SHOW and provide no advance notification of your cancellation then there is a 100% cancellation fee billed to your credit card on file

*To cancel your appointment you MUST:

  • speak to a Style Labb representative that confirms your cancellation OR

  • send an email to info@stylelabb.com

The Style Labb phone number (505.310.5241) is a landline and CANNOT receive text messages.

Payments

Style Labb is a cash-free business. When you make your first appointment online or at the salon we will take a credit card to activate your account. You have the option of using that credit card or a different credit card to pay for your services.

Service Guarantee

If you are not 100% satisfied with your service we ask that you contact us within 5 days* of your appointment so that we may correct the situation.

*If you wait longer than 5 days then your situation will be considered on a case-by-case basis

Tipping & Gratuity

Style Labb is a strictly no tipping or gratuity salon. Our hairstylists will refuse any extra compensation. Your satisfaction with your service is all we care about. We do love and appreciate Google reviews!

Product Guarantee

Style Labb proudly represents KEVIN.MURPHY hair and styling products. If you are not 100% satisfied then Style Labb will offer equivalent salon credit for different products or services as long as product returns are made within 30 days of purchase and there is 2/3 of the product left in the container.